Job

Application Architect Ambulatory - Remote

USA

JOB SUMMARY

Robinson Key has been contracted by a leading hospital system undergoing a technology transformation to fill the role of Application Analyst, Ambulatory. Join a HIMSS Stage 7 healthcare system with a highly-optimized tech infrastructure including a Cerner Smart Room. The IT team is also building a new highly collaborative office space designed with innovation in mind.

 

Application Analyst, Clinical
Ensures clinical and technical standards are utilized. 
Serves as an escalation point for upgrades and services for reports issues or for assigned projects. 
Focuses on configuring clinical applications, both inpatient and outpatient, to meet the requirement of clinical departments while maintaining and promoting organizational standards. 
Collaborates with clinicians and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to clinical systems. 
Analyze reports to identify operational issues throughout all departments. Design, develop, implement and maintain business solutions and recommendations to improve efficiency. 
Specialty specifics:
        o Ambulatory
        • 1 year of experience required. Prefer 3 or more years of experience in Cerner PowerChart Ambulatory. 
        • Prefer experience with Dynamic Documentation, PowerNote, PowerPlan, orders build and Message Center. 


DEPARTMENT STANDARDS
Provide outstanding customer service to our clients, and maintain positive relationships with other employees and contractors. 
Desire and willingness to work in a collaborative, innovative, flexible and team-oriented environment, while displaying a problem solving orientation to issues on a daily basis.
Troubleshoot identified issues, solve end user problems, enhance and optimize applications. 
Particulate in ongoing support and maintenance of existing systems and applications. Perform after-hours maintenance as required. 
Create and maintain detailed technical documentation in regards to enterprise systems and applications. 
Provides on-call coverage as deemed appropriate by management. 
Flexible to complete any assigned task.
Ability to quickly learn and adapt to new procedures, processes, technology and applications. 
Strong planning and organizational skills. 
Exhibit strong communication skills by pro-actively responding to telephone calls, email, in-person, and automated requests for technical support. 
Identify and escalate production-critical issues to appropriate IT personnel. 
Use ticketing system to log and monitor tickets. 
Participates in projects as deemed appropriate by management. 
Evaluates and corrects issues involving configuration of applications. 


EDUCATION, EXPERIENCE AND QUALIFICATIONS
Minimum of a Bachelor’s Degree in Business, Technology, or related field. 
1 year of experience required. Prefer 3 or more years of experience. 
Candidates can work remotely from home and travel as needed. Relocation is offered (if desired) but is not required. 
Excellent verbal and written communication skills.
Ability to solve complex problems in a timely manner. 
Accurate with good attention to detail. 
Ability to work under own initiative / self-motivated. 
Experience working in a large cross-functional team environment. 
Experience with information technology optimization. 
Dexterity to learn new systems and programs rapidly. 
Must have working knowledge of the industry. This includes but is not limited to configuration management principle and practices, software development lifecycle, and application security practices. 
Must have working knowledge of a within the specific department. 
Must have an understanding of testing methodologies. 
Must have experience working as an intermediary between technical and non-technical teams. 
Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook, Visio). 
Certification: Not required. 

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